Hit by criticism for its 2023 on-time performance, Air Canada says the situation is improving, with a 19.1 percentage point improvement in OTP in the second half of 2023, and a strong operational performance for the year-end holiday travel period.
The airline says it achieved some of its best holiday season operational results in a decade, including completing 98% of scheduled flights, with an on-time performance of 70%. Over the holidays, the airline carried about 2.6 million customers on more than 20,000 flights.
“We thank our customers for entrusting their travel to Air Canada and I am proud that we delivered on our promise to transport them safely and…
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