More passengers have come forward to openly express their dissatisfaction with low-cost airline AirAsia X after months or even years of waiting to be refunded for cancelled flights.
One of them, Lui Thiam Fah, said he had yet to receive any refund for 11 flight tickets purchased between June 7 and Oct 14, 2020.
Lui, who described himself as a loyal AirAsia customer, said he had often flown with the airline to visit his family members in Sydney, Australia.
He said AirAsia X had always been…
Read further.
#AirAsia