American Airlines blocked a family from boarding a flight after staff was told their 13-year-old daughter has special needs.
The family was on their way from Orlando, Florida to Richmond, Virginia via Charlotte, North Carolina on 6 June but they missed their connecting flight after a two-hour delay on their initial journey, according to Insider.
They were provided with new seats that were not located together, prompting the parents to tell airline staff that they needed to sit next to their…