As American Airlines AAdvantage previously announced, they have now changed the way elite upgrades work for their tier members and that includes the elimination of the 500-mile upgrade certificates.
American has now removed these upgrades from the AAdvantage accounts and converted them to loyalty points (250 per certificate), however, members with PAID upgrades are eligible for a cash or miles refund.
This move by American AAdvantage is controversial as members have in some cases…