Q: British Airways canceled my recent flight from Boston to London. The airline said it canceled the flight because of “operational constraints.” British Airways sent me an email promising to “do everything [they] can to get you where you need to be.”
I asked the airline for a refund, but instead, I received another email that accused me of being a “no-show” for my flight and refused a refund. I’ve made several calls per month for the last four months trying to straighten…