July 10, (THEWILL) – The management of British Airways (BA), has succeeded in beating a hasty retreat and in the interim, averted an imminent gruesome experience for the airline and especially holiday makers, who have been inundated with an unprecedented number of flight cancellations, second only to the total grounding induced by COVID-19 and Omicron.
BA’s check-in workers, ostensibly the frontline staff, who more than often absorb the tirades from passengers, had…