Passengers on yesterday’s United Airlines flight from Athens to Newark had a very long day, as the flight was delayed by five hours on departure, then diverted to Iceland, and then arrived at Newark nearly 10 hours late.
However, as details of the flight emerge, I can’t help but be impressed by how United handled this situation, because it seems the airline made the best of a tough, unavoidable problem.
United’s awful-sounding Athens to Newark flight
United Airlines operates a daily…