Q: I booked a KLM flight through Expedia last year. KLM canceled the flight because of COVID in October.
Expedia told me to wait 12 weeks for a refund. When no refund arrived, I contacted Expedia. Expedia claims KLM refunded me, even though I paid Expedia. KLM claims they refunded Expedia, which then should have refunded me.
After some back and forth, Expedia told me to contact my bank. I contacted Chase, my credit card company, to dispute the charges, but it was too late.
Expedia has…