I have now flown all the aircraft types with the Club Suites and I have been surprised to see there are subtle differences between the three Club Suites. The B777 (review here) was the most different with an older entertainment system. The B787-10 is the most recent Club Suite and is almost identical to the A350 original Club Suite. I was flying on GZBLA which was the original B787-10 delivered to BA in June 2020.
Check-in
This was a connecting flight so I checked in at Las Vegas using the American Airlines premium desk. For some reason their machines appear not to be able to read my passport but it doesn’t seem to be an issue elsewhere. So it took a while although the paperwork check was simple as I just flashed my Verifly completed screen.
It’s interesting that at Dallas everyone on connecting flights including me was called forward to present all their documents again which was annoying.
Lounge
The only lounge available was the American Airlines Admirals Club. The Flagship lounge was closed.
The lounge had plenty of space and a business area with printers. That side was very quiet with only water, tea and coffee available. Each chair had a charging outlet. Overall the lounge felt modern and not overly crowded.
The other side had all the food and the bar. The bar was a huge disappointment and I really think BA need to fix this for their premium customers, especially those in First. This was barely a business class experience for drinks, let alone First. Although the bar serves a great range of drinks you have to pay for nearly all of them! You can have free (just about drinkable) house wine, beer, soft drinks or a choice of 3 basic spirits – gin and I think vodka and rum. This is poorer than a cheap 3rd party lounge.
In previous years you used to present your boarding pass and if you had status they would give you the free premium drinks. I asked the barperson and they were adamant all I could have were the standard free drinks. Also normally you…