IATA is doing away with its current NDC certification process and replacing it with a new multilayered program called the Airline Retailing Maturity (ARM) index.
IATA’s OneOrder registry will also be folded into the new ARM index registry.
Under IATA’s 6-year-old NDC certification process, airlines, sellers and system processers have been certified on a five-point scale that includes levels 1 through 4 certification and the top level of NDC @Scale certification.
The ARM index registry still details the IATA-verified NDC capabilities of each company, but without using those certification levels. Instead, explained Kitty Little, IATA’s distribution, certification and compliance manager, the registry uses more straightforward business…