ORLANDO, Florida — Gone are the days of hotel revenue management, sales and marketing each operating in silos or, in the worst-case scenarios, even against each other.
Speaking during the “A New Framework for Converging Sales, Marketing & Revenue Optimization” session at the 2022 HSMAI Marketing Strategy Summit, Ed Skapinock, chief commercial officer for Appellation, outlined seven areas in which revenue, sales and marketing teams all have distinct tasks that could benefit from greater…