ORLANDO, Florida — Over the course of the COVID-19 pandemic, hoteliers have learned to do more with less, and that is as true for revenue management as any other discipline within the industry.
Speaking during the “Post-Pandemic Evolution to Revenue Strategy” panel at HSMAI’s 2022 Revenue Optimization Conference Americas, Michael Klein, vice president of global revenue management for Hyatt Hotels Corp., said that phenomenon is true across revenue management, sales and marketing,…