Unifocus Gratitude is a digital tipping solution designed for the hospitality industry that lets guests securely tip hotel staff from their mobile devices. The solution is fully integrated, which means tips are automatically directed to the right employees within one seamless workforce management system. Moreover, Gratitude requires no app to be downloaded, making the process simple – guests can scan the customized QR code and leave tips for all hotel employees, including valets and housekeepers.
The solution is highly customizable, with white-labeled features that give guests the feeling of security and consistency. QR codes are placed at multiple touchpoints throughout properties, inspiring guests to leave tips for hotel staff. Gratitude also allows guests to tip digitally from Apple Pay and Google Pay, which is an effortless way to conduct transactions.
Gratitude is connected to Unifocus’s survey system, which is a valuable feature for hotels as feedback will help them make quick adjustments to their services. The solution helps hotels accurately distribute tips to the right employees, boosting morale and incentivizing staff to provide top-notch service. Likewise, Gratitude has instant pay capabilities, which allow managers to put earned wages into employees’ hands sooner.
In summary, Unifocus Gratitude is a digital tipping solution designed for the hospitality industry. It is a highly customizable solution that allows guests to tip hotel staff securely from their mobile devices. The solution has no app necessary for usage; QR codes are placed at touchpoints throughout properties. Gratitude allows guests to tip digitally from Apple Pay and Google Pay and lets hotels accurately distribute tips to the right employees. It is a simple solution that boosts morale and incentivizes staff to provide top-notch service. Lastly, Gratitude is connected to Unifocus’s survey system, which provides valuable feedback to help hotels make swift service adjustments.