Booking.com is apologizing and offering support after around 100 customers traveled from all over the world to stay in a house that had never been listed for rental by the owner.
As the BBC reports(Opens in a new window), 23 groups of tourists, totaling around 100 people altogether, knocked on the door of a private home in north London expecting to stay there last month. The house is owned by a woman called Gillian who had never listed her residence for rental on the online travel agency’s…