Many customers have complained about the lack of refunds and support from eDreams. Photo / Unsplash
Consumer NZ has issued a warning to travellers after receiving “multiple complaints” about the online travel agent eDreams.
Many have not received refunds or support after booking travel with the company, said the watchdog in a statement this morning.
Alejandra Hernandez said she has been waiting nine months for a refund from eDreams for a cancelled flight.
“They pretended to do things but they…