By Col. Manbeer Choudhary
As an industry that was among the earliest and the worst hit due to the pandemic, the hospitality domain was also among the first to quickly adapt to the changing circumstances. What this situation taught us was that conditions will always be dynamic and it is necessary to be quick-witted in order to cope with inconveniences. There was also this realisation that the only way forward was by actively engaging with and embracing new ideas and innovations.
The…