IN Malaysia, tour buses are licensed under bas persiaran (excursion bus) and must have a tourist guide on board when there are passengers, even if only one customer is travelling on the bus unless exempted by the Tourism, Arts and Culture Ministry (Motac).
During the first Visit Malaysia Year (VMY) 1990, I was the operations manager of a leading inbound company operating a large fleet of tour vehicles.
Full-time staff in our Kuala Lumpur office cum garage included 15 tour bus drivers, 15…