2020 was a remarkable year in more ways than one. What is evident is that we have recalibrated and reset the trajectories for so many industries and businesses. We’ve accelerated what would have taken five years in a matter of months and with this acceleration we’re going to see a ripple effect on so many things.
Dion Chang provides an overview to assess and identify the impact of key trends and provides insights as to how business can derive value from incorporating these within their organisations across multi-sectors.
“Every business needs to relook what they do, what their business models are and what their purpose is.”
Looking at 2020, your customers are no longer where you thought they were, and they might not be needing what you…