Complete Cover recently became the latest personal lines broker to offshore some of its operations to South Africa. Saxon East explores the attraction for intermediaries in outsourcing to a country over 6000 miles away from the UK
These are tough times for personal lines brokers.
First came the Covid-pandemic, knocking sales as motorists went into lockdown.
Then the Financial Conduct Authority hit them with a demand for fair value on products, with lucrative premium finance set…