More than two years after Covid-19 pandemic lockdowns nearly grounded the aviation industry, a sharper-than-expected recovery in air travel has airlines scrambling to keep up with a surge in demand.
A staffing shortage at airlines and airports is turning travel into a headache, as passengers face hours-long queues, flight delays, cancellations and worries over lost luggage during the busy summer season.
To navigate these challenges, airlines must focus on four key areas: building capacity,…