London’s Heathrow Airport laid the blame for the cap on passenger numbers squarely on its operators on Tuesday as it said it had started the year “well” given its deep-seated problems that could take another 18 months to resolve.
“Recent months have shown that passengers value easy, quick and reliable journeys, not penny pinching,” said chief executive officer John Holland-Kaye, who predicted the disruption could last to 2024. “It’s absolutely possible that we could have another summer…