This article is the first in a series of monthly posts decoding the fundamental technology transition currently underway in the airline industry. We hope the insights garnered in this series will help industry professionals across the entire airline tech ecosystem, including airline managers, innovation managers at travel IT providers, and startup founders of emerging Travel Tech companies, see the emerging opportunities coming with this exciting shift.
In the airline value chain, there is a major transition taking place.
At the moment, two systems are running in parallel:
One is a historically-grown legacy system that the industry has relied on for decades. While it is still relatively strong and necessary, this system was created for an older generation of technology users and is complete with outdated user interfaces and limited flexibility. Some legacy components in use today date back to the 1970s, making them less functional in today’s industry and presenting a possible…
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