Chinese airports and airlines invest heavily in it for passenger experience ahead of robust travel recovery

Kazakhstan’s Nursultan Nazarbayev International Airport has turned to SITA to deliver new digital solutions to reduce operational costs while supporting improved aircraft turnaround performance. This includes SITA providing all its essential passenger, baggage, and operational IT systems. A key focus for the airport is to streamline airside operations. Using SITA’s Airport Management solution, the airport...

Hong Kong International Airport (HKIA) has selected SITA to provide a carbon management platform to monitor data on carbon emissions across the airport environment, helping to track key performance indicators as the airport progresses towards its net zero carbon goal. SITA’s carbon management platform, to be fully deployed by summer 2023, will collect and aggregate...

SITA, working with Indicio and the Aruba Tourism Authority, today announced the implementation of seamless travel to Aruba through the use of verifiable digital credential technology. This innovation will soon allow travelers to Aruba to fulfill government immigration requirements before boarding their flight with their ‘ready-to-fly’ status being confirmed invisibly in the background. Passengers arriving...

SITA and Lufthansa have joined forces to explore ways to reduce mishandled baggage costs and improve the passenger experience by digitally automating baggage re-flight operations. Mishandled baggage between two flight connections is a major pain point for the industry, costing it billions of dollars each year. The ability to address the issue of staff shortages...