SITA, the leading IT provider to the travel industry, is helping Costa Cruises, the Italian cruise company, mitigate costly trip disruptions. With accurate real-time flight updates via a cloud-based application equipped with an intuitive user interface, the operations team can link each flight to the associated vessel and the relevant booking codes.
Costa Cruises, part of the Carnival Group, offers Fly & Cruise packages encompassing both dedicated charter flights and scheduled flights. The flight updates provided by SITA Flight Monitoring Solution will empower Costa Cruises’ Operations Control Center (OCC) to handle the embarkation and disembarkation process for Fly & Cruise guests more efficiently, as well as improve planning for crew movements and allocations.
In the event of a canceled or delayed flight, this continuously refreshed set of data becomes crucial for promptly arranging guest transfers to the next port of call, minimizing associated…
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