Talk to any Airbnb customer and you’ll likely hear stories of hosts cancelling their booking – sometimes with little notice.
The company’s new AirCover insurance is meant to address such concerns and, in the words of CEO Brian Chesky, CEO and Co-Founder of Airbnb, “gives you the confidence to book knowing that Airbnb’s got your back.”
Included free with all Airbnb bookings, AirCover’s “booking protection guarantee” says that if your host cancels your booking within 30 days of check-in, Airbnb promises to “find you a similar or better home, or we’ll refund you.”
It certainly sounds good, but there’s a real risk this will leave travellers with a false sense of security – and facing a sky-high bill should their host bail on the booking.
The catch is that even if Airbnb chooses to refund you, you’ll be faced with trying to find new accommodation at what’s likely to be very short notice – which means a hotel could be your only option.
And booking…
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