I still can’t believe the reason Airbnb banned Jannick Vielleuse.
As far as I can tell, she did absolutely nothing wrong. She was just in the wrong place at the wrong time — specifically, she logged into a wireless router at the wrong moment.
And now she’ll never rent from Airbnb again. At least that’s what she thinks.
Before I tell you more about her case, a few important disclosures. Airbnb shared information about her case that was “off the record,” so I can’t get too detailed. Also, her case is political. It involves a person convicted of his involvement in an event in Washington, D.C. last year. And we try to stay out of politics on this site.
But I have to tell you, this is one of the strangest and most disturbing cases I’ve ever mediated. It goes way beyond Airbnb banning a single person, and it’s about far more than politics. It exposes how Airbnb monitors your activities for risky behavior and proactively limits your ability to use the platform, often…
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