Omio, a global platform for booking trains, planes, buses, and ferries, has announced its expansion of Omio Flex, which provides the ability to cancel journey tickets. Omio Flex will now allow train, bus, and ferry ticket holders the opportunity to cancel their journeys for any reason up to two hours before departure. In the event of cancellation, the customer will receive a payment of up to 80% of the purchased fare.
Available to users located in European Economic Area (EEA) countries, Omio Flex can be selected by Omio customers at check-out or by adding it to their booking on the Ticket Configurations page. If they later decide not to travel, they can visit the Manage Your Booking page and cancel the ticket. The compensation is paid directly to the customer by Omio.
The expansion of Omio Flex is possible through Omio’s partnership with insurtech Companjon, which will serve as risk carrier, underwriter, and policy manager…
