With the penetration of travel technology, travellers are getting used to booking a hotel room online, planning their travel itinerary online and even purchasing destination tickets online. STAAH Upselling partner KAI shares with us tips on Upselling and how its a new challenge for hoteliers.
With the penetration of travel technology, travellers are getting used to booking a hotel room online, planning their travel itinerary online and even purchasing destination tickets online. STAAH Upselling partner KAI shares with us tips on Upselling and how it’s a new challenge for hoteliers.
This brings about convenience and increases efficiency for both travellers and service providers. But at the same time, it creates multiple new challenges for hoteliers such as upselling.
The Challenges Hoteliers are Facing
Firstly, the convenience of online shopping reduces communication opportunities…