American Airlines Employees Reveal Low Morale And Disconnect With Management
Southwest employees are happy. Delta employees are proud. United Airlines employees are a mixed bag. Oscar Munoz made progress on the culture while he was CEO. On the other hand flight attendants union AFA-CWA has a scoring system at United which reports on cabin crew unhappiness at United. 91% of their members reported feeling unvalued by their company and 99% felt their issues are unresolved.
But what about American? In 2017 American Airlines surveyed employees on the state of the company and the results were abysmal. For instance,
- Only 41% of American Airlines employees believed that the…