Insights provided by global futures consultancy, The Future Laboratory released this week at Nine’s State of the Nation travel event showed a new era of holiday trends is set to re-shape the travel industry.
Hosted by 2GB breakfast presenter Ben Fordham with a panel that featured Stephanie Tully, Qantas Group chief customer officer; Michelle Mickan, head of marketing of Abercrombie & Kent Australia; Fiona Dalton, general manager ANZ, Virtuoso Travel; and Ryan Taibel, VP sales and marketing…