[LAUREN]
JUST IN TIME FOR THE HOLIDAY TRAVEL SEASON … AMERICAN AIRLINES IS EXPANDING ITS TECHNOLOGY THAT CALLS OUT THOSE WHO CUT IN LINE DURING THE BOARDING PROCESS.
PASSENGERS WHO TRY TO BOARD BEFORE THEIR ASSIGNED GROUP WILL SET-OFF AN ERROR BEEP … ALERTING THE GATE AGENT WHOM WILL INSTRUCT THEM TO REJOIN THE LINE WHEN THEIR BOARDING GROUP IS CALLED.
CREW MEMBERS TESTED THE PROCESS OVER THE LAST MONTH IN THREE AIRPORTS WITH AIRLINE OFFICIALS SAYING THEY RECEIVED POSITIVE FEEDBACK…