IDEO
Insights from IDEO.
IDEO: Why You Should Treat Your DEI Data With Rigor and Care
Proceed with care. It’s some of the best advice I can give when it comes to diversity, equity, and inclusion data—how to best measure it and what to do with that data once you have it. As head of IDEO’s global change management team, which focuses on belonging and equity,...
Read moreIDEO: How Curated Clutter Makes This Designer’s Home Inspiring
The clutter is curated but not fixed. I rotate the items, and that process is rejuvenating and refreshing. To keep things from straying toward hoarder territory, I stick to a couple rules: I only hang on to the things that have some kind of value to me, and if...
Read moreIDEO: Letting Go of Ego Helped This Designer Create a Transformational Brand
I’m in a drafty room in Farringdon, London, shaking the hands of a dozen mechanical engineers. A few months before, I was scoring paper at an airy luxury atelier in Paris. On its face, those client experiences might sound worlds apart. And they were, but not for the reason you...
Read moreIDEO: 24 More Things We Want to Redesign
I want to take a hack at reimagining the experience of identifying and applying for a job. At scale, it's currently a dry, massive vortex of duplicative job boards, cluttered search engine results, and mounting self-doubt and uncertainty. What if we had a universal tool that could help point a...
Read moreIDEO: We Built a Bot to Assign Parking Spots. It Fought Back.
So we decided to train Lotbot, and make it tough. We started with an isolated chatroom, so that we could gradually prepare it for the real world. We copied over all the chatter from our parking channel, and helped it categorize and understand each post. Over time, it made very...
Read moreIDEO: 5 Principles for Making Digital Healthcare More Human-Centered
While a color screen might seem like a great new opportunity to present rich information, it was only used for displaying simple data, like meal markers, dates, and times. From a human-centered design perspective, it made more sense to eliminate the color screen and use users’ smartphones or computers instead....
Read moreIDEO: Build Your Creative Confidence: 15 Seconds of Brilliance
Creativity Challenge # 2: Increase your creative output Anyone who studies dreams will tell you that if you want to remember your dreams, you need a dream journal right beside the bed. The moment you wake up—whether it’s the middle of the night or in the morning—you should capture those...
Read moreIDEO: 3 Ways to Get Comfortable with Ambiguity
2. Shift from should to could Let’s go back to the feeling in the meeting room when all eyes are on you and you feel like you should know what to do next (but don’t). You’re getting ready to go into panic mode. Oh yes, I know the feeling well....
Read moreIDEO: How a Kid’s Perspective Improves Design Research
2. Kids are buzzword bloodhoundsEinstein long ago reminded us that if you can’t explain something simply, you don’t understand it. Tapping a kid is the ultimate way to prove this out: If they’re confused by a concept or question, it usually means we have a lot more work to do.Quinn...
Read more