The Court of Appeals has ruled against Air Canada on an accessibility issue it has been fighting for almost 10 years.
The Canadian Transportation Agency ruled in 2023 that when a passenger uses a mobility device that is too big to fit through the aircraft cargo doors, the airline had two options. Either the airline could rebook the passenger on another plane within a day of their desired date of travel, or it could swap out the aircraft for one that would fit.
Air Canada appealed the change in aircraft requirement. As the