- Air Canada becomes the first North American carrier to adopt the Hidden Disabilities Sunflower program for customers with non-visible disabilities
- New Customer Accessibility Advisory Committee, consisting of customers with disabilities, will assist in developing further improvements
MONTREAL, Jan. 30, 2024 /CNW/ – Air Canada said today it has become the first airline in North America to adopt the Hidden Disabilities Sunflower program to better serve customers with non-visible disabilities. In announcing the measure, the carrier also confirmed the first appointments to its new Customer Accessibility Advisory Committee, which will guide the carrier as it accelerates its three-year accessibility plan.
“Air Canada is the first airline in North America to adopt the Sunflower program, which will enable us to better assist and serve our customers with non-visible disabilities such as autism. Our customers make 1.3 million accessibility requests each year and this initiative…
Read further.
#AirCanada