Despite landing last in on-time flights in a recent ranking of North American airlines, Air Canada says it had strong operational performance for the year-end holiday travel period.
In a news release on Monday (Jan. 8), Canada’s flag carrier said it flew nearly 2.6 million customers during the holidays, noting that it achieved some of its “best operational results in a decade,” including completing 98 per cent of scheduled flights, with an on-time performance of 70 per cent.
“Our success was the result of extensive advance preparations and the hard work of our people, helped by moderate winter weather,” said Craig Landry, executive vice president and chief operations officer at Air Canada, in a statement. “With a clear focus on our customers and on improving the stability and resilience of our operation, we have implemented a range of initiatives to ensure we continue to improve our operational performance into 2024 and beyond.”
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