Air Canada becomes the first North American carrier to adopt the Hidden Disabilities Sunflower program for customers with non-visible disabilities.
MONTREAL – Air Canada said it has become the first airline in North America to adopt the Hidden Disabilities Sunflower program to better serve customers with non-visible disabilities. In announcing the measure, the carrier also confirmed the first appointments to its new Customer Accessibility Advisory Committee, which will guide the carrier as it accelerates its three-year accessibility plan.
“Air Canada is the first airline in North America to adopt the Sunflower program, which will enable us to better assist and serve our customers with non-visible disabilities such as autism. Our customers make 1.3 million accessibility requests each year and this initiative further demonstrates our commitment to improve accessibility, which we are reinforcing through the…
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