Wintry weather combined with the pandemic to frustrate air travelers whose return flights home from the holidays were canceled or delayed in the first days of the new year.
More than 2,500 U.S. flights and more than 4,100 worldwide were grounded Sunday, according to tracking service FlightAware.
That followed Saturday’s mass cancellations of more than 2,700 U.S. flights, and more than 4,700 worldwide.
“It was absolute mayhem,” said Natasha Enos, who spent a sleepless Saturday night and Sunday morning at Denver International Airport during what was supposed to be a short layover on a cross-country trip from Washington to San Francisco.
Saturday’s single-day U.S. toll of grounded flights was the highest since just before Christmas, when airlines began blaming staffing shortages on increasing COVID-19 infections among crews.
A winter storm that hit the Midwest on Saturday made Chicago the worst place in the country for travelers throughout the weekend. About a quarter of all flights at O’Hare Airport were canceled Sunday.
Denver’s airport also faced significant disruptions. Enos, who was flying on Frontier Airlines, didn’t learn that her connecting flight home to California was canceled until she had already landed in Denver. Then it was a rush to find alternative flights and navigate through baggage claims packed with stranded and confused travelers, amid concerns about the spread of the highly transmissible omicron variant of COVID-19.
“It was a lot of people in a very small space and not everybody was masking,” said the 28-year-old financial analyst. “There were a lot of exhausted kids and some families were so stressed out.”
In Michigan, the authority that runs Detroit International Airport said crews were working around the clock to remove snow and maintain the airfield. Atlanta’s airport authority advised travelers to arrive earlier than usual because of high passenger volume, potential weather issues and pandemic-fueled staffing shortages…