My husband and I had an awful experience with British Airways during our honeymoon in August, which affected our journey to Kilimanjaro and our return flight home. Our flight from Gatwick was delayed by four hours, which meant that we missed our connecting flight in Doha. When we arrived at Doha airport we were ushered into a hot, cramped transit hall, where we waited in a queue for almost four hours until we were seen.
We were told that we had no choice but to stay in Doha for 24 hours until the next flight to Kilimanjaro at 1.45am the next day. This meant that we missed a day of our safari in Tanzania and had to spend 24 hours without our luggage, which was