This Review article is part of a Narcity Media series. The views expressed are the author’s own and do not necessarily reflect the views of Narcity Media.
A few weeks ago I was desperate for some sun after a long and rainy winter in Vancouver, so I decided to book a flight to Phoenix, Arizona.
The cheapest flight I could find was on Delta Air Lines, and even though I’d never flown on it before, I decided to give it a go. It didn’t start out great, but the airline managed to turn things around and now they’re honestly my new favourite.
I’m from the East Coast of Canada and live all the way on the West Coast, plus have a partner from Germany — so it’s safe to say I have experienced a range of different airlines.
Air Canada is my go-to but because I was driving to Seattle, to fly to Phoenix, I had to say goodbye to my comfortable Canadian favourite, and hello to what WalletHub ranked as the best airline in the U.S.
I originally booked a round-trip ticket, but on the day of my departing flight Delta cancelled it. Off to a bad start already, I quickly booked a different ticket on American Airlines.
I was fuming, but because I wasn’t able to fairly review my flight on Delta, because it simply didn’t happen, I decided to wipe the slate clean for my returning flight.
When I finally was able to experience a Delta flight though, I couldn’t help it — I fell in love.
Sorry Air Canada! I have a new favourite now, and here’s why.
Booking experience: 5/5
The Delta website was super easy to navigate, allowing me to scroll through options for my flights with lots of availability. You can view the flights in a calendar, and compare prices, which I found really helpful.
The booking process on the Swoop website.Delta
The airline sent me useful follow-up emails with all of the information that I needed, and my roundtrip flight came to a total of $512 USD.
I didn’t book on a budget airline, so wasn’t expecting to get a super…