Airline major IndiGo on Monday launched an artificial intelligence (AI)-based chatbot, 6Eskai, powered by GPT-4 technology. The chatbot is capable of performing a wide range of tasks, including booking tickets, applying promotional discounts and performing web check-ins.
IndiGo
According to IndiGo, the chatbot is developed entirely in-house by its digital team, in close collaboration with Microsoft
“This innovative tool will offer seamless support to our passengers, providing quick and personalised assistance for their travel