Graduates Vacancy at Qatar Airways
Overview:
Qatar Airways is hiring an experienced Quality Coordinator at their Ahmedabad location. The position will be responsible for driving best standards of process quality & internal control throughout the GBS unit.
The complete details of this job are as follows:
Roles and Responsibilities:
The Ideal Candidate should be able to:
- Driving quality assurance & enhancement in GBS unit under supervision of team lead
- Performing sample based check, monitor transactions & provide feedback on quality
- Tracking & reporting relevant quality metrics identified for GBS process to team lead, Head of CDC GBS & stakeholders
- Performing compliance audits to identify process gaps & non compliances
- Assessing adherence of training programs of new employees as per company policy
- Supporting completion of audit checklist in advance for all internal/ external audits
- Assisting company’s external auditors for preparation of documentation for control weakness/ error remediation
- Ensuring on time escalation & mitigation of issues & risks reported by stakeholders to team lead
Qualifications
- Bachelor’s degree or equivalent with minimum 2 years relevant work experience
- Work experience in quality & internal controls team in BPO/ shared service organization
- Work experience in business process re-engineering & optimization
- Exposure of GBS operations
- Prefer certifications like Lean six sigma black belt
- Strong skills in MS office applications (Excel, PPT)
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Studycafe and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.
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