Yesterday, on a United Airlines flight bound for Hawaii, passengers experienced an unusually intense boarding process at Los Angeles International Airport. A highly spirited gate agent took command of the scene, loudly addressing and, in some cases, reprimanding passengers who failed to follow boarding rules. The spectacle highlighted a growing trend in the airline industry toward stricter enforcement of boarding policies—but with a uniquely personal twist compared to some new…
United Airlines Agent Shocks Hawaii Travelers With Boarding Crackdown
