“We are committed to stabilising our operations for the remainder of April 2024 by this weekend,” Kannan affirmed.
Amid preparations for the Air India merger, Vistara introduced contracts aligning pilot pay with Air India’s standards, sparking discontent among some pilots. Kannan emphasised active engagement to promptly address concerns, reaffirming Vistara’s commitment to a supportive work environment.
“We are actively engaging with our pilots to address any concerns and resolve issues promptly,” Kannan stated, underscoring Vistara’s commitment to fostering a collaborative and supportive work environment for its employees.
He attributed the recent challenges to a combination of factors, leading to a cascading effect on Vistara’s operations.
Despite having adequate crew for normal operations, the airline has faced difficulties due to operating at high utilisation levels, resulting in operational disruptions, he said.
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To address crew shortages and optimise operational efficiency, Vistara is actively recruiting additional pilots while carefully scaling back its operations. Kannan emphasised the importance of maintaining roster buffers to better manage unforeseen circumstances in the future.
In response to the evolving situation, Vistara has strategically deployed larger aircraft such as the B787-9 Dreamliner and A321neo on select domestic routes. This decision aims to accommodate the growing demand for air travel and provide a seamless experience for passengers amidst ongoing challenges.