Vistara has announced plans to boost hiring in the coming months to add 1,000 jobs by the end of 2022. The move comes as the full-service airline looks to increase capacity once again and add new 20 new planes. Here’s a look at the ramp-up.
Meeting the demand
After a drop in traffic in January, Indian airlines have surged back to life in recent weeks. Recent days have seen traffic reach 85% of pre-pandemic domestic levels, reaching 347,942 passengers on Sunday alone. To keep up with this demand, Vistara hopes to increase its 4,000-strong workforce.
CEO Vinod Kannan has announced plans to add 1,000 jobs across the organization by the end of 2022. This will help the airline with its ongoing capacity troubles and improve customer relations. With airlines expecting to surpass 2019 levels this summer, Vistara cannot afford to fall behind in any way.
Vistara has been forced to yo-yo between scaling capacity up and down in the last few months. Photo: Airbus
The announcement also comes after Kannan wrote an email to all the airline’s customers apologizing for flight disruptions and a lack of customer support online or on phone lines. He said,
“While we had resumed recruitment and ramp-up of resources on various fronts buoyed by optimism in late 2021, the requirements around training and occupancy meant that we were not able to scale up as desired. This, coupled with a scale back in capacity, necessitated by a precipitous decline in demand, implied that the volume of enquiries and requests increased manifold.”
Part of the plan
While the increase in staffing may have been accelerated by recent events, Vistara has been expanding for years now. The carrier plans to grow its fleet from 50 to 70 aircraft by the end of 2023. This will require new crew members, support staff, and related jobs. Hiring and training people now will ensure the airline is not competing for jobs in the coming months as new…
