In an internal message to employees, Kannan said Vistara’s on-time performance increased to 89 per cent on April 9, the second-highest among all domestic airlines.
Vistara CEO Vinod Kannan on Thursday told the airline’s employees that its operations have stabilised and the “worst is behind us”. The airline recently witnessed significant disruption in operations and was forced to cut down a number of flights.
In an internal message to employees, Kannan said Vistara’s on-time performance increased to 89 per cent on April 9, the second-highest among all domestic airlines. Pilot woes have forced the carrier to temporarily cut down capacity by 10 per cent or 25-30 flights daily. Acknowledging that things should have been planned better, Kannan said it has been a learning experience. He pointed out that it has been a challenging start to the new fiscal and the airline faced significant operational disruption from March 31 to April 2.
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“The anxiety and frustration felt by our customers was matched in even measure to the pain that all of us felt in seeing our much-loved brand drawing negative commentary from various quarters. We have already stabilised our operations,” he said.
Vistara has around 6,500 employees, including about 1,000 pilots. In the wake of the disruptions, the top management had held a virtual meeting with the pilots. One of the reasons for the disruptions was that a section of pilots reported sick to protest against the new contract that will result in pay revision. FE
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First uploaded on: 12-04-2024 at 04:28 IST