This is going to be a short intro today, which is not to say
that 2014 was short on news. In fact, there was some blockbuster news for the
industry in 2014 that would have reverberations for a decade—which obviously
means those reverberations are still being felt by organizations today. So here
goes…
IBM shut down its Global Expense Reporting Solution, known
as GERS, realizing it was no longer a match for expense reporting juggernaut
Concur. Not only did IBM shutter its own brand in the face of insurmountable
competition, it also signed up to be a Concur partner, BTN reported, to save
some of its business process outsourcing clients.
Just months later, Concur was acquired by SAP in an $8.3
billion transaction that would leave…
