It’s hard to talk about the devastation of September 11,
2001. It was my second full year working as a writer and reporter in New York. Coincidentally,
it was the first year I ever worked on a project for Business Travel News—the Business
Travel Buyers’ Handbook.
I remember ashes. I remember people running up Broadway,
away from what I only found out later were two collapsed skyscrapers. I did see
the fires; I knew they were hit by planes; I assumed at that point it was
terrorism. But the buildings were standing when I descended into the subway.
I remember sitting next to radios in our offices on Astor
Place, trying to put the tragedy into perspective. Trying to offer hope to
colleagues with loved ones working in or around the…