Part 1: Concur Travel president Charlie Sultan talks…
- Travel tech and booking tool innovation
- What’s available and what’s missing from the new Concur Travel experience
- The complexities of delivering global NDC through the GDS
SAP Concur Travel continues to roll the new Concur Travel
tool out to customers. BTN editorial director Elizabeth West interviewed for 5Qs
with Business Travel News Concur Travel president Charlie Sultan. They talked about content and user experience challenges
the new tools are bridging for clients, the limitations of a booking platform in
the face of uneven NDC airline and GDS implementations per market, and also the
need for certain features which weren’t brought over in the first phase of the
rollout, but…