The government’s website to find Covid travel tests “is not serving its purpose”, a trade body says, amid warnings about misleading prices.
Companies with misleading prices are “constantly reappearing” on the website, the Laboratory and Testing Industry Organisation (LTIO) said.
Travellers are also being “exposed to extortionate prices”, according to consumer group Which?.
The government said it monitored issues raised about testing firms.
The LTIO, which works with the government to ensure the UK testing industry has high ethical and professional standards, said the government had failed to “enforce accuracy” on its providers list.
“The advantage of displaying prices on the gov.uk site is to help consumers make an informed choice when purchasing a test, [but] the website is not serving its purpose,” said the trade body, which represents testing companies and laboratories.
“The LTIO believes passengers would be better off if the pricing function was removed entirely….