We want to help you keep up with how brands across the travel industry are exploring – and using – generative artificial intelligence solutions from companies including OpenAI, Google and more. So we’re surveying technology professionals at leading travel brands, and we’ll be publishing their answers periodically here.
Andrew Phillips, chief technology officer at Skyscanner, is the latest to offer his thoughts on generative AI and its uses for the travel industry.
We began working with generative AI in … 2020 as part of Skyscanner’s personalization efforts for travelers. AI is being used to suggest and recommend themed destinations to travelers and to sort inventory results based on their preferences, inferred from search and redirect behavior.
Our current work with generative AI is focused on … several areas where we see the most promise for improving the traveler experience and our product. These range from marketing activities, to…
#featured #travelnews